Frequently Asked Questions
Do you have a booking minimum?
Yes, we have a booking minimum of 4 services for weekend events.
Do you offer a makeup-only package for brides?
Yes, we do! Click here to see our makeup-only bridal packages.
How far do you travel?
We are both avid travelers and love a good reason to explore the world. We would be thrilled to join you on your bridal adventure. We don't travel light, so there are some fees involved. Please contact us for a quote!
How far in advance do I need to book myself and my bridal party?
We encourage you to book your wedding as soon as possible. We typically get booked about 8 months in advance, and can only hold dates with a contract and deposit. If you would like to book yourself and your wedding party, we ask for a confirmed number of people in your party so that we can book assistance if needed.
Do both of you come to every job together?
We love working together if the job requires multiple artists and we have the availability in our schedules. If we can't both be there for a large party, we will bring one of our assistants to help us.
BOOKINGS: To secure a date, a signed contract and 50% deposit will be due. The deposit is non-refundable and non-transferable. Please be advised, dates and scheduled appointments will only be reserved when assigned contract and deposit are received.
PAYMENT: The final balance is due one week prior to the event date. The person(s) responsible for the entire balance of payment is the person(s) who has signed the booking contract. Payments can be made by cash, check, Venmo, or PayPal.
SATISFACTION GUARANTEED: Services will be completed to client’s satisfaction, but is not to exceed allotted beauty time. Ample time is given for each service upon booking. Acceptance of completed beauty service by client is acknowledgement by client that service is done to his/her satisfaction.
SERVICE LOCATION AND REQUIREMENTS: Location of service for the day-of-event will be at the discretion of the client, but there are certain requirements the beauty artist needs to complete the service. A “set up” table/work area needs to be made available for the beauty artist at said location. Ample lighting, whether by means of natural light or by lamps, is necessary for services to be performed properly.
PARKING FEES: Where parking fees may be incurred, the amount will be included with the final bill and due for payment on the day of the event.
TRAVEL FEE: A travel fee will be charged for locations outside of the city of San Francisco, Ca. Our travel fee is $90 per hour of roundtrip drive time. We can provide a custom quote for destinations outside of the Bay Area.
LIABILITY: All brushes and makeup products are kept sanitary and are sanitized between every makeup application. Any skin condition should be reported by the client to the beauty artist prior to application and, if need be, a sample test of makeup may be performed on the skin to test reaction. Client(s) agree to release the beauty artist from liability for any skin complications due to allergic reactions.
CANCELLATION POLICY: Cancellations must be made 14 days prior to your reserved date or you will be responsible for 50% of the due balance.
LATE FEE: Due to high demand and finely scheduled appointment times, we offer a 15 minute grace period for late arrivals. Late arrival time thereafter is subject to a fee of $25 per 15 minutes.